Medical Supply Coordinator

Johns Creek/Suwanee, GA - Fulltime

From $16/hr.

Overview

Do you take pride in knowing that you are helping others have a healthier life? Are you organized, hard-working and understand the importance of fulfilling medical equipment and supply orders timely and accurately?


If so, FusionSleep wants to learn more about your experience and desire to become part of a team that delivers a high level of customer service and patient satisfaction.
FusionSleep , located in Johns Creek/Suwanee, Georgia, is an accredited, independent medical practice that is 100% dedicated to sleep medicine.
Our expert team of experienced physicians are board certified in sleep medicine and focus on disease prevention and management. Applicants posting for this position must be able to work a weekly eight-hour shift, Monday through Friday. Some weekend work required for inventory audits.
COVID Vaccination Required.


Principle Responsibilities:

  • Ensure that all equipment and supply request are processed to patient specifications

  • Fulfill supply requests within 24 to 48 hours of receipt

  • Ensure accurate fulfillment and follow up

  • Confirm patient insurance eligibility and pre-certification for supplies and equipment

  • Ability to professionally interact quickly with patients and customers in-person without an appointment

  • Contact patients to confirm supplies needed, shipping address and collect any co-insurance or deductibles

  • Respond to patient and clinic staff regarding supply costs

  • Order PAP supplies for FusionSleep inventory and prepare for supply audits

  • Accurate system documentation of tasks pending and completed


Education & Experience preferred:

  • High school diploma or equivalent

  • Minimum of six month experience in health care customer service or support role

  • Minimum of one year DME insurance billing experience - Sleep/PAP-specific experience preferred.

Requirements:

  • Exceptional customer service and interpersonal skills

  • Detail-oriented with excellent problem solving skills and a desire to acquire new skills

  • Possess the ability to collaborate in a team environment or work independently

  • Comfortable working with various software applications at one time

  • CareCloud, Brightree or other practice management and EHR/EMR system experience

We value the health of our employees! Our comprehensive benefits package includes medical, dental, and vision plans, company-paid basic life insurance, medical and dependent care flexible spending accounts, 401k plan, and competitive paid time off program. FusionSleep is an equal opportunity employer. M/F/D/V

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Disability insurance

  • Employee assistance program

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance


Schedule:

  • 8-hour shift

  • Monday to Friday

  • Overtime

  • Weekend availability


Education:

  • High school or equivalent (Preferred)


Experience:

  • Customer service: 1 year (Preferred)

  • DME: 1 year (Preferred)


Work Location:

  • One location


Work Remotely:

  • No


Work Location: One location

Click on the Apply Now button to send your resume to our hiring team.